hey there!

I am Nick Simard

I consider myself a die-hard creative. I like to design websites, I dabble in graphic design and I also love to write. Take a look at some of the things I've created. If you'd like to hire me, my contact details are right down there.

YOU'LL FIND ME ON THE FOLLOWING SOCIAL NETWORKS

(949) 415-8658
nick@simard.com

web design

Here are some websites I've created

Orange County Bookkeepers

Bookkeeping website including about, services, certifications, client slider, testimonials slider and contact form.

Courton Design

Interior design website featuring about, services, portfolio galleries, and contact form.

beyond baby

E-commerce website for the sale of homemade nursing covers and infinity scarves.

Resurrected Salon

Salon website featuring about, services, lightbox gallery, testimonials slider and contact form.

(site no longer exists)

graphic design

Here are some posters I've created

My strengths lie in thinking outside the box and persevering until a solution is found. If I'm not quite sure how to do something, it won't be long before I'm on the path to figuring it out.

— Nick Simard (that's me)

words

Here are some things I've written

The 5 Fs of Email Customer Support

During a period of 17 months between June 2013 and November 2015 I provided email support, where I solved over 17,000 tickets. I guess that’s an average of 1,000/month! I began the job by wanting to offer the kind of support that I would want/expect when I submit support tickets. Here are my 5 Fs of email customer support.

The 5 Fs of Email Customer Support

During a period of 17 months between June 2013 and November 2015 I provided email support, where I solved over 17,000 tickets. I guess that's an average of 1,000/month! I began the job by wanting to offer the kind of support that I would want/expect when I submit support tickets. Here are my 5 Fs of email customer support.

Get in Touch

Whether you'd like to just say hi or talk about working together.

(949) 415-8658
nick@simard.com